
SaaS metrics and engineering
Software as a Service (SaaS) business is unlike .COM, which provided internet based alternatives for conducting commerce (example: Amazon), auctions (example: eBay), travel (example: Expedia), and finance (example: E*TRADE) using desktop browsers initially, and now using mobile applications. SaaS is a paradigm shift in the implementation, delivery and usage of software applications. SaaS uses two ways to distribute software applications: Web apps: use the public internet to deliver software to users, making delivery costs close to zero Mobile apps: use proprietary app stores, which slap on extra penalty of 30%....